Discount Mobility Plus

We at Discount Mobility Plus Ltd are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:

Discount Mobility Plus Ltd
Suite 3, 40 Melton Rd
Oakham
Rutland
LE15 6AY
United Kingdom

Tel:  +44 845 272 2620
Fax: +44157 280 1075
Email: info@discountmobilityplus.co.uk
VAT Reg No: 854258115

All items purchased from Discount Mobility Plus are at the request of the purchaser. Whilst we are able to give advice on specific products, we cannot advise in relation to any specific individual.

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit and debit card payment. If you are shopping from North America or anywhere else outside of the UK, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa and Mastercard and all debit cards. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, royal mail or over the Internet.

You can order your new product in a variety of ways to suit you:

Fill in the secure on-line form with your credit/debit card details (no charge will be made to your card until the product is delivered).

Fill in the contact form with an outline of the product that you would like and we will fill in the form for you.

Fill in the contact from requesting a call back from us.

Telephone us free on +44 845 272 2620.

We aim to ship your product right away and as such we ask you to pay in full upon placing you order. Should your order be delayed for any reason, we will contact you to let you know and suspend your payment if required.

All purchases made through the shopping cart will be charged online in full.

We cannot offer payment terms.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect you in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

We truly believe that you will not find the same products anywhere in the U.K. at better prices. However we have devised a system, which will enable you to save even more money by selecting a delivery package that suits you.

We can normally get products to you within 5 working days but can achieve this quicker if required -please ask us and we will do our best!

We deliver your order right away. We will normally send your order to you in 5 working days . International orders are generally received in under 15 days.

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Almost all of the products on this site will be exempt of any VAT when purchased by, or for, an individual who will be using the product to aid their comfort or mobility. We will simply record the product purchased and the condition from which you suffer, at the time of purchase.This information will be made available to the VAT office should they request but not to any other persons.

When your order is placed at online, credit card numbers are encrypted using 128 bit encryption. They are only decrypted when the payment is processed by our system. They are not held in clear text on any web site.

All of our products have at least twelve months warranty from date of delivery. We will undertake the repair or exchange of any item, which is deemed to be faulty.Call out to your home is free for the first year.Any instances that are deemed to be user misuse will be charged on an individual basis.For complete peace of mind, you can extend your warranty for up to three years so that you never have to worry about repair bills.

Please call for details.

If you need to reach us, please email us using the link on the store page, alternatively, you can call on 0845 272 2620  (International +44 845 272 2620) or fax us on 0157 280 1075 or write to us at Discount Mobility Plus, Suite 3, 40 Melton Rd , Oakham, Rutland, LE15 6AY, United Kingdom

Discount Mobility Plus Ltd does not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:

1. Take and fulfill customer orders
2. Administer and enhance the site and service
3. Only disclose information to third-parties for goods delivery purposes

We cannot accept the return of products unless they are delivered incorrectly or have a significant fault. If you are unsure of exactly what type of product you should order, please call us and we will be delighted to help you with your decision. Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm